Thursday, September 11, 2008

BlogPoll Roundtable – Comment Card Edition

So, the good people over at Braves and Birds are hosting the roundtable this week and they have put an interesting twist on it. In their own words here is the theme of the roundtable discussion.

Your college football program wants to know how you, its valued customer, thinks of your consumer experience! Please help your program evaluate its performance in the first two weeks of the season! Can you feel the [INSERT NAME OF PROGRAM HERE] difference!?!

1. How would you rate your program's service to you in the first two weeks of the season?

Well, Oklahoma has certainly given me plenty to cheer for. They have played two opponents and have won in two blowouts. They have given me a fast paced offense to watch (pay close attention or you’re likely to miss a touchdown) and provided some big plays to cheer for. As a consumer (person who pays for season tickets) I couldn’t be more pleased.

2. How happy are you with your program's overall scheme? We are in a period in which the spread has become a total obsession in the media. If you're a fan of a spread team, are you happy with the way your program has implemented it? If you're a fan of a non-spread team, do you wish that your program would convert to this Xenu of offenses?

I have to admit that when I first heard that Oklahoma was moving to the no-huddle spread attack I was very pessimistic. In my mind that was nothing more than a gimmick offense run by lesser talented teams. When we saw the spring game I was even less impressed because instead of a scoring machine the Oklahoma offense had become a turnover machine.

Then the first two games of the 2008 football season come around and Oklahoma is averaging 54 points a game and seems to be unstoppable. Suddenly I’m a big fan of the no-huddle spread attack.

3. Rate your stadium's cleanliness and menu options.

Before 85,000 plus fans pack into Gaylord Family Memorial Stadium it is a very clean and fan friendly facility. Once those fans leave their nacho, pizza, pretzel and taco trash all over the place it isn’t very clean but is still very fan friendly. Seriously, what’s the point of purchasing a souvenir cup when you are just going to leave it on the stadium floor?

4. As an incentive to provide your valued feedback, you will be entered into a drawing for exciting prizes! What one prize would you like for your program?

How about a bowl win! Oklahoma has been the most dominant team in the Big 12 for the last two years but have also been upset victims in the Fiesta Bowl. Part of it is preparation and part of it is physical and mental toughness. Regardless, the team is tired of the reputation they’ve earned and the fans are tired of traveling to Arizona for a loss.

5. Since we're all about choices, take one of the following two options for entertainment's sake:a. What's your most memorable experience involving a comment card?

Worked at Wal-Mart through college and for four years I watched management laugh at the complaints left on comment cards and put the legit suggestions in a stack to never be viewed again. Needless to say that I lost all faith in comment cards and have never filled one out since. b. If your program were a casual dining chain, which one would it be? Yes, this is a tricky question because the defining characteristic of a casual dining chain is its sameness. No one said this Roundtable would be easy. Bonus points if you can make a compelling case that your program is Chotchkie's or Flingers.